Discrimination: Age & More - 14:47
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0:40 Civil Rights Act
1:11 Americans with Disabilities Act
2:47 Where to get a free copy of the complete "Illegal Questions" information
3:52 Despite the laws...
5:34 Identifying perceived risks
7:28 Address it indirectly
12:31 Important Assignment to ensure this objection won't stop you
After the resources section, there is an assignment to help you understand how to put these techniques to use. Please stick around through the end.
Click below for the audio track, "Illegal Questions" mentioned in this video.