Exactly What To Say, The Magic Words for Influence and Impact
by Phil M. Jones
Often the decision between an employer choosing you over someone else with similar skills is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
This is a quick read, but many of the phrases used will spark even more ideas to help you know what to say in the right situation. In our JDNG meeting I used one of his ideas, “if you’re anything like me, you found that hard to believe like I did when I first heard it, but…” as a way to respond when you spot skepticism on the face of an employer.
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