Senior Solutions Architect, Ray C



Proven track record of directing high-performance teams which created & delivered innovative solutions, developed creative proposals and strategies.  Adept at transforming Customer needs/Use Cases into solid Business Cases. Excels at combining market awareness, technology, social media trends, competitors and potential partners to create unique solutions. Specialized knowledge in delivering highly available and scalable carrier-grade communications solutions and utilizing broad knowledge scope to consistently surpass business goals, improve operations and drive profitability.


Technical Management defining project scope/business requirements, schedule/deliverables, budgets Negotiations. |Technology Solutions & Services Design | Revenue Generation Process Mgt. Communications | Technology & Product Roadmaps | |Team Building | Strategic Planning

Networking- CCNA| Hyper-Convergence | Virtualization Software-Defined Data Center |SD-WAN | Cloud | Microsoft MCSA | Sales Collateral & Presentations


CONNECTION (PC Connection)
Sr Solutions Architect                                                                                                           2015– 2016
Created and presented technical proposals for IT solutions and services to customers. Prepared responses to RFQs & RFPs from customers. These proposals ranged across Converged Data Center (servers, storage and virtualization), Networking, Cloud and Security. Opportunities ranged from $10,000 to millions of dollars.

Training/certifications covered Cisco (Networking & UCS), VMware, Dell/EMC, SimpliVity, Nutanix, HPE (3PAR).

ALCATEL-LUCENT, Naperville, IL                                                                                      2006 – 2013
Solutions Architect                                                                                                               2011 – 2013
Actively created and presented technical proposals for solutions to Americas account team addressing customer needs with the Americas account team delivering >$2B annual revenue in 2012.  Strategically connects solutions to appropriate cross-BU teams.  Utilized excellent communication skills to create and deliver effective customer presentations.

Selected Achievements:
Seamlessly and effectively transformed use cases to business cases by defining architecture and creating high-level HW & SW estimates, such as: Enterprise­on­Demand Solution- (VoLTE, SDN, webRTC, IMS); Video Messaging, VideoCasting Solution; Video Conferencing and Collaboration Solution (VoLTE, webRTC, SOA); IP Video Surveillance Solution integrated with IMS;                                                Customer Analytics Solution(Motive-based); and IMS Master Use case including demos.

Technical Manager, Rich Communications Strategy                                                          2009 – 2011                                                                                                    Directed numerous Market / Competitor assessments across 8 markets while providing corporate market and competitor assessments and potential partner assessments for expansion into functions / markets that were synergistic with existing products / solutions/markets.  Directly designed and maintained IMC competitive intelligence web portal and engage group.  Defined Femtocell application opportunities for Optus.  Key ALU competitive intelligence network member.

Selected Achievements:

  • Adeptly provided competitive intelligence / assessments for key competitors of business development proposals.
  • Created Rich Communications Manager (RCM) which received 2009 Andy Seybold “Most Innovative Product” award and Unseated Newbay Software at Alltel with RCM ($5M contract).
  • Market Assessments included: Machine-2machine Market, US Mobile Music Market, and Active TV & eBooks Markets.  Competitor Assessments included: Ericsson, Nokia Siemens Networks, and Huawei.
  • Whitepapers and Hot Topics (1 per month), included Application Store Business; Keys to Success for Comm. Service Providers; SP Social Network Challenges & Opportunities; eBooks Market US Mobile Music Market; Active TV Market; and Digital Media Store

Technical Manager, Marketing & Innovation for Messaging                                               2006 – 2009
Conceived, created, sold and delivered RCM to Alltel for their "Allbox" as Rich Communications Manager.  Concisely captured technical and business requirements.  Tactically defined and Created Solution, including Architecture, Call Flows and Scenarios.

Selected Achievements:

  • Successfully created RCM Business Case- negotiated terms (ALU & Alltel) result=signed contract.
  • Engaged client provider, including requirements/contract through integration testing completed.

LUCENT TECHNOLOGIES                                                                                                  2001 – 2006
Technical Manager, Lucent Applications CTO                                                                    2005 – 2006
Created Lucent Technologies proposals/solutions for industry-leading clients, typically requiring 1 month to develop.  Created innovative Mobile Music Store Solution proposal for T-Mobile - Mobile Music Store.  Generated Content Solution Requirements for T-Mobile User-Generated Content Solution capturing users.
Selected Achievements:

  • Created engaging and in-depth User-Generated Content Solution, including definition, scenarios, presentation and road map.
  • Won “Best Paper of the Year” for Bell Labs Technical Journal.

Technical Manager, Lucent Messaging (2 releases per year)                                             2001 – 2005
Directed a high-performance Messaging Architecture team creating Messaging architecture solution, including product technical road maps.

Selected Achievements:

  • Product achieved #1 US market share with >200million subs, and an annual revenue of $350M
  • Architected/Delivered Messaging App. Broker later enabled Visual Voicemail service with iPhone.

I took a sabbatical 2017 until present to deal with elderly parents. During that period, I completed my Cisco CCNA certification and initial MCSA certification.

Technical Manager, Lucent Switching Systems (7R/E, 4ESS)

Selected Achievements:

  • Led & managed 7R/E Multi-media Resource Server team (Architecture/System Eng. /SW&HW Dev.)
  • Led / managed Switching & Access 4ESS HW/SW/Simulation team (>5years), delivering XTSI module on time with exceptionally high quality.
  • Won Lucent President’s Award for XTSI, quadrupling switching capacity of #1 World-wide Toll Digital Switch (4ESS). XTSI was crucial for the $1B revenue in a single year for Lucent.
  • Delivered high capacity / highly available adjunct communications system (40,000 ASR ports), supporting >$8B annual service revenue for a Tier-1 Comm. Services Provider.
  • Managed transformation of department's computing environment (~150 PCs) from SUNs to PCs with zero unplanned downtime in 3 years, enabling XTSI to be delivered on-time.
  • Managed transformation of department's computing environment (~150 PCs) from SUNs to PCs with zero unplanned downtime in 3 years, enabling XTSI to be delivered on-time.

AT&T Bell Labs/AT&T Computer Systems, Naperville, IL Technical Manager
AT&T Consumer Products, PBXs & Key Systems, Architect / Systems Engineer

Master of Science (MS), Electrical Engineering, University of Illinois
Bachelor of Science (BS), Electrical Engineering, University of Illinois
Bachelor of Arts (BA), Math & Physics, Illinois College


4 - Multimedia & Int. Voice/data, 1 Credit card (3rd Party Trusted Service), Network presence

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